At Calido Experience, we value and respect your privacy. This Privacy Policy sets out how we collect, use and protect the personal information you provide to us when you use our website. www.calidoexperience.com (hereinafter referred to as the "Website"). We encourage you to read this Privacy Policy carefully before providing any personal information.
- Information we collect
We may collect the following personal information when you voluntarily provide it when using our Website:
- Full name.
- E-mail address.
- Telephone number.
- Billing and payment information.
- Demographic information, such as your geographic location.
In addition, we may collect non-personal information about your visit to the Website, such as your IP address, browser used, operating system, pages visited and time spent browsing. This information is collected automatically through cookies and similar technologies. You can learn more about this in our Cookie Policy.
- Use of information
We use the personal information we collect for the following purposes:
- Process your bookings and requests.
- Provide you with the requested services.
- Send communications related to the contracted services.
- Personalise your experience on our Website.
- To improve our services and the functionality of the Website.
- Send promotions and special offers, subject to your prior consent.
- Sharing information
We do not sell, rent or share your personal information with third parties without your express consent, except in the following cases:
- Service Providers: We may share your information with third parties who assist us in providing services related to the operation of the Website, such as payment processing, web hosting services and data analysis. These service providers have limited access to your personal information and are obligated to protect it and use it only in accordance with our instructions.
- Legal compliance: We may disclose your personal information when required by law, court order or competent authority to comply with our legal obligations.
- Information security
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, disclosure, alteration or destruction. However, please note that no data transmission over the Internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.
- Your rights
You have certain rights in relation to your personal data. You can exercise the following rights at any time:
- Access: Request information about the personal data we hold about you.
- Rectification: Correct any inaccurate or incomplete personal data.
- Deletion: Request the deletion of your personal data when they are no longer necessary for the purposes for which they were collected.
- Oppose: Oppose the processing of your personal data in certain circumstances.
- Portability: Request the transfer of your personal data to another entity.
To exercise your rights or if you have any questions about our Privacy Policy, you can contact us via email at hola@calidoexperience.com.
- Changes to the Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time without notice. We encourage you to periodically review this page to be aware of any changes. The date of the last update will be indicated at the end of this Privacy Policy.
Date of last update: 03/07/2023
